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Home > Keenz FAQs > Warranty information > I purchased my Keenz from an authorized retailer, and some parts are missing, or appear to be. What do I do?
I purchased my Keenz from an authorized retailer, and some parts are missing, or appear to be. What do I do?
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If your Keenz is broken or damaged or appears to have been used, please return your purchase to the retailer you purchased from directly, and discuss refunds or exchanges with the vendor accordingly.

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